Who do patients contact if they have questions about their Dexcom products and supplies?
Answer
Dexcom will continue to process orders, and we ask that patients contact the Customer Service at 1-844-832-1810 for questions related to their orders.
Answers to many common Technical Support questions are available at dexcom.com/answers, and patients can submit web self-service tickets to Technical Support online at https://www.dexcom.com/en-CA/contact-us-direct. Technical Support may also be reached by phone at 1-844-832-1809.
The Dexcom CARE team is also available by phone at 1-844-832-1811 to help patients that are new to Dexcom and need help getting started with their product.
FAQ Category